Refund Policy

1. Refund Policy Overview

At Alimfy, we strive to provide high-quality services and customer satisfaction. This Refund Policy outlines the conditions under which refunds may be granted for purchases made through our platform.

2. Eligibility for Refunds

Refund requests may be considered under the following circumstances:

• If you were charged incorrectly or multiple times for the same service
• If the purchased service was not delivered as described
• If a technical issue on our side prevented access to the service
• If the refund request is submitted within the eligible refund period

3. Non-Refundable Services

The following items are generally non-refundable:

• Services already fully delivered or completed
• Custom development or personalized setup services
• Subscription periods that have already started or been used
• Refund requests made after the eligible refund window

4. Refund Request Process

To request a refund, please contact our support team with your order details and the reason for your request. We may require additional information to verify your purchase and process the request.

5. Refund Processing

Approved refunds will be processed using the original payment method whenever possible. Processing times may vary depending on your payment provider or financial institution.

6. Changes to This Policy

We reserve the right to modify or update this Refund Policy at any time. Any changes will be posted on this page with the updated effective date.

7. Contact Us

If you have any questions regarding this Refund Policy, please contact us through our official support channels.